ITIL® 4 Drive Stakeholder Value (DSV) eLearning

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Course Overview

Our accredited ITIL® 4 Drive Stakeholder Value (DSV) elearning provides all you need to help prepare you for the DSV examination. The DSV qualification provides you with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts.

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Who will this course benefit?

  • ITSM managers and aspiring ITSM managers
  • ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
  • Existing ITIL® qualification holders wishing to develop their knowledge

WHAT’S INCLUDED?

This course includes the following:

  • 12 months online access to our accredited ITIL® 4 DSV learning
  • The cost of the ITIL® 4 DSV examination (valid for 12 months from purchase date. Exam must be taken online via remote proctor)
  • The official ITIL® 4 DSV manual (digital)
  • ITIL® 4 DSV exam simulator

MATERIALS

Digital official manual: You will be sent an email invitation within 48 hours of your purchase to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.

Course Duration

This course will take approximately 15 – 20 hours to complete.

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Enquire About This Course

Select the ITIL® 4 Drive Stakeholder Value (DSV) eLearning Course

Course Type Price Qty  
Course Type: 12 Months Access to course + Online Exam Price (excl VAT):

£980.00

Quantity: Book Now

Online Exams
The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live. View More info here https://tinyurl.com/mr22kry9

A Pearson VUE exam voucher
A pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you.  Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. View More info here https://tinyurl.com/2mhn5ust

E-learning is s training, learning, or education delivered online through a computer or any other digital device, where you can work through the course at your own pace.

If you are attending a classroom course, then this will be taken at our many training centres within the UK.
Our London location is Minories London EC3N 1BJ

Virtual classroom is like being in a classroom where students gather, except you will be in your home, office, or other place of your choice.

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At TSG Training, we know that preparing for an exam can be a stressful endeavour. That’s why we offer a unique promise to our customers – if you don’t pass your software testing course exam the first time around, you can take one subsequent course at no cost! Exam re-takes are chargeable