ITIL® v4 Foundation Course

Course Duration: 3 days

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Virtual

From £ 1145 +VAT

Course Duration: 3 days

What's included
Exams & Course Material
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Classroom

From £ 0 +VAT

Course Duration: 3 days

What's included
Exams & Course Material
View Dates and Book

Course Overview

The 3-Day ITIL® v4 Foundation course is designed as an introduction to ITIL® 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.  ITIL® 4 foundation training takes candidates through a service value system which provides a holistic picture of what it really means to contribute to business value.

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ITIL® 4 certification candidates will have an understanding of the following:

  • A holistic approach to the co-creation of value with customers and other stakeholders in the form of products and services
  • The Guiding principles of ITIL® 4
  • The four dimensions of service management
  • Key concepts from Lean IT, Agile, DevOps, and why these are important to deliver business value
  • How ITIL® practices described in ITIL® 4 will maintain the value and importance provided by the current ITIL® processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

What is ITIL® 4?

ITIL® v4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale. The Fourth Industrial Revolution is marked by emerging technology in fields including robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, The Internet of Things (IoT), 3D printing, autonomous vehicles and much more.

ITIL® 4 will provide a practical and flexible basis to support organizations on their journey into the new world of digital transformation by helping them align their human, digital and physical resources to compete within the modern complex landscape and adopt this emerging technologies into their IT
operations.

The context of ITIL®, with the release of ITIL® 4 is now much bigger, with an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation.

ITIL® 4 will be much more relevant to developers, practitioners and businesses as a whole through promoting a holistic view of delivering products and services.

Right from ITIL® Foundation level, ITIL® 4 will emphasise the importance of collaboration, transparency, automating where possible, and working holistically.

ITIL® 4 retains many of the core elements that makes ITIL® so valuable to individuals and organizations today. Change is a constant state and organizations are struggling to navigate it. ITIL® 4 is best practice that supports organizations in navigating this ongoing change.

ITIL® 4 is the next iteration that incorporates all of the best things from ITIL® as it is known today and expands IT and service operations to a new level. Moving from traditional process lead delivery, ITIL® 4 supports faster, quality and value driven delivery for people and organizations.

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Enquire About This Course

Start Date Location Exam Included Duration Price (excl VAT) Qty  
Start Date: Monday 3 June 2024 Location: Virtual Exam Included: Duration: 3 Days Price (excl VAT):

£1,145.00

Quantity: Book Now
Start Date: Monday 24 June 2024 Location: Virtual Exam Included: Duration: 3 Days Price (excl VAT):

£1,145.00

Quantity: Book Now
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Start Date Location Exam Included Duration Price (excl VAT) Qty  
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Online Exams
The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live. View More info here https://tinyurl.com/mr22kry9

A Pearson VUE exam voucher
A pearson VUE exam voucher enables you to book and sit your exam at your local Pearson VUE testing centre at a time and date convenient to you.  Pearson VUE centres are worldwide, and you will be able to choose the closest testing centre to you. View More info here https://tinyurl.com/2mhn5ust

E-learning is s training, learning, or education delivered online through a computer or any other digital device, where you can work through the course at your own pace.

If you are attending a classroom course, then this will be taken at our many training centres within the UK.
Our London location is Minories London EC3N 1BJ

Virtual classroom is like being in a classroom where students gather, except you will be in your home, office, or other place of your choice.

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At TSG Training, we know that preparing for an exam can be a stressful endeavour. That’s why we offer a unique promise to our customers – if you don’t pass your software testing course exam the first time around, you can take one subsequent course at no cost! Exam re-takes are chargeable